FAQs

Shipping

Yes, let’s talk about shipping. We try to be super fair about shipping. We aren't going to upcharge for fun and profit, but we also can't control what our postal service charges. In general, our shipping price does not include tracking. Tracked shipping is available, but it does cost more, depending on where you are. With that said, there are some outlying places that our postal service won’t deliver to. If that ever comes up, we’ll be sure to let you know what’s happening and we’ll work with you to get it all sorted.

Returns

While we really hope that you’ll love our products and never want to let them go, we understand that sometimes returns are a thing. We’ll try our best to be cool about this if it ever comes up and take things on a case-by-case basis.

3D printed parts

We use 3D printed components in some of our products. We strictly use PLA, which is a biodegradable plant-based plastic. You can read more about PLA here https://en.wikipedia.org/wiki/Polylactic_acid